Hi! I’m Cindy,
and I’m passionate about understanding people.
The lived experiences of people matter to me most — I apply my strengths in research and problem-solving to design impactful, empowering products. Please reach out to me for my most updated work!
Currently: UX Researcher @ FloSports
Scroll to view my work ↓
IBM Cloud for VMware Solutions User Personas
Aligning design, product management, and development teams on a holistic understanding of users.
User Interviews • Behavioral Personas • Cross-Cultural Research • Secondary Research • Stakeholder Alignment Workshops • Persona Interactions Mapping
Community Liaisons for Weatherization Resources
Increasing weatherization access for low-income, mobile homeowners in Vermont through local nonprofit Sustainable Woodstock.
Contextual Inquiry • User Interviews • Service Design • Competitive Analysis
• Participatory Design • Field Testing
NewsTab
Promoting routine critical thinking about biases in journalism.
User Interviews • Survey • RITE Usability Testing • Rapid Iteration • Interaction Design
Zach and Keegan’s Imagination Station
Bringing delight to two students with autism through a custom designed product and experience.
Product Design • Observational Study • Experience Design for Accessibility • Measuring Impact
